Introduction
Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and tools.
1. Information We Collect
We may collect the following types of information when you use our platform:
1.1 Personal Information
- Name, email address, phone number, and other contact details.
- Date of birth, gender, and location for matchmaking or counseling purposes.
- Relationship preferences and interests shared in your profile.
1.2 Non-Personal Information
- Browser type, IP address, and operating system.
- Usage data, including the pages you visit, time spent on the website, and referral sources.
1.3 Sensitive Information
For counseling services, we may collect additional information, such as relationship challenges or personal history. This information is stored securely and is only accessible to authorized personnel.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our matchmaking, counseling, and educational services.
- To personalize your experience on our platform.
- To communicate with you regarding updates, promotions, or relevant resources.
- To analyze website performance and enhance user experience.
- To comply with legal obligations or resolve disputes.
3. How We Protect Your Information
We implement a variety of security measures to safeguard your data:
- Encrypted communication through SSL (Secure Socket Layer).
- Secure storage of sensitive data on protected servers.
- Access controls to limit unauthorized access to personal information.
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to protect your information to the best of our ability.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
- With trusted third-party partners who help us deliver our services (e.g., hosting providers, payment processors).
- To comply with legal obligations or protect our rights.
- With your explicit consent, for example, when using certain features like matchmaking.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience.
- Cookies: Small files stored on your device that help us remember preferences and track website performance.
- Analytics: Tools like Google Analytics to understand user behavior and improve services.
You can manage your cookie preferences through your browser settings. However, disabling cookies may impact certain website features.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Correction: Update inaccurate or incomplete information.
- Deletion: Request the removal of your data, subject to legal and operational limitations.
- Objection: Opt-out of marketing communications or specific data processing activities.
To exercise these rights, please contact us at [insert email address].
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing personal information.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided us with data, please contact us, and we will take appropriate action to remove it.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised effective date. Please review this page regularly to stay informed.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: support@rishtaykapull-com
Address: Islamabad, Pakistan